FBA Import Tool is Down – Amazon’s UI Change is Awesome

FBA Import Tool is Down – Amazon’s UI Change is Awesome

Amazon’s recent UI changes seem to have broken our removal import tool. We’re investigating a fix.

In the mean time, there are some other options to get your removal orders into our system.…

Our Customer Service is Terrible: We’re fixing it

The wake up call (thank you Albert and Federico!)

About a month ago I walked into the warehouse, fresh off a very positive call with one of our oldest customers. I noticed Kyle was on the dock phone and then he said “oh, let me hand you to the CEO, he can take care of this”.…

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FBA Import Tool is Down – Amazon’s UI Change is Awesome

FBA Import Tool is Down – Amazon’s UI Change is Awesome

Our Customer Service is Terrible: We’re fixing it

The wake up call (thank you Albert and Federico!)