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Our Customer Service is Terrible: We’re fixing it

The wake up call (thank you Albert and Federico!)

About a month ago I walked into the warehouse, fresh off a very positive call with one of our oldest customers. I noticed Kyle was on the dock phone and then he said “oh, let me hand you to the CEO, he can take care of this”.…

Posted in Updates Tagged amazonsellers,policy changesLeave a comment

Warehouse Capacity: Peak and 2021

So what's next

Warehouse capacity 2021 and Peak

Please help us plan our warehouse capacity through peak and 2021.

We doubled our warehouse space in October, and may need to do so again in the very near future. We’re looking at Q2 at the latest.…

Posted in Amazon FBA, Updates Tagged amazonfba,amazonsellers,ecommercesolutions,FBA Prep,Supply ChainLeave a comment

3rd Party Seller Data: Is Amazon Using Your Data Against You?

jeff bezos testifies before congress

jeff bezos testifies before congress
Jeff Bezos testimony

Summary:

  • Two state AGs and the FTC are investigating Amazon’s use of 3rd party seller data.
  • Jeff Bezos testified before the House last week.
  • In April, the WSJ interviewed Amazon employees who said Amazon uses collected data to launch competing products.
…
Posted in Amazon FBA Tagged amazon antitrust,amazon investigation,amazonfba,amazonsellers,private labelLeave a comment

Prep Center Questions Answered – Find FBA Prep and Pack Center

questions and answers about fba prep centers

Prep Center Questions Answered

Are you considering working with an FBA prep center? In this article we cover common questions about FBA prep and pack centers, how to leverage them, and identify good deals. questions and answers about fba prep centers

I see lead times like 24 or 48 hours being advertised.

…
Posted in Amazon FBA, FBA Prep Tagged amazonfba,amazonsellers,FBA Prep,supply chain solutionsLeave a comment

How to find an FBA removal order by tracking number

Finding an amazon removal order by tracking number seems to be a mystery for people. It wasn’t until last week I stumbled upon how to do it. One thing’s for sure, Amazon doesn’t make it very obvious. Over the last three years dozens of sellers have told me they don’t know how to do it.…

Posted in Amazon FBA Tagged amazonfba,amazonsellers,reverselogistics1 Comment

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amazon antitrust amazonfba Amazon FBM amazon investigation amazonsellers announcements china Cincinnati coronavirus covid-19 deals delays ecommerce ecommercesolutions FBA Best Practices FBA Prep fbm fulfillment hatch integrations long term storage ohio executive order pivot to amazon policy changes private label removals reverselogistics security seller fulfilled prime service interruptions sfp shipstation Shopify snow status stay at home order storage stripe Supply Chain supply chain solutions used goods weather web portal wms woocommerce

Top Posts & Pages

  • How to find returns using Amazon FBA LPN
    How to find returns using Amazon FBA LPN
  • Prep Center Questions Answered - Find FBA Prep and Pack Center
    Prep Center Questions Answered - Find FBA Prep and Pack Center
  • How to find an FBA removal order by tracking number
    How to find an FBA removal order by tracking number
  • Increase sales by communicating the 3 Pillars of Value
    Increase sales by communicating the 3 Pillars of Value
  • Calculate shipping for FBM - How to get started
    Calculate shipping for FBM - How to get started

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